Tools for Health Professionals to Cultivate Compassion
“This video series would enlighten not only physicians and nurses, but has a place as a cornerstone of education for the entire multi-disciplinary team.”P.J. Woods, PhD, MBA, RN Assistant Professor, University of New Mexico College of Nursing
The Cultivating Compassion series gives leaders a powerful tool to build a culture of compassion and well-being. When combined, our three DVD-based training programs become a transformational course that produces lasting behavioral change in the way people interact with one another. The result is a culture of compassion in which staff and patients thrive.
Here is a course that builds the skills that consistently produce the experience of compassion, even under difficult circumstances, while sustaining the caregiver’s capacity to care year after year.
Simon Fox, Executive Director: A message to team-leaders and instructors.
Compassion Fatigue, resilience & self-care (Time: 3:00).
Volume I: The Medicine of Compassion
Core Skills for the Human Side of Health Care.
Four foundational principles for treating patients with compassion.
Your audience members learn to:
- Listen attentively, create rapport, and convey compassion even when busy.
- Encourage patient participation in the healing process.
- Approach painful and sensitive situations with confidence.
- Discover the patient’s resources for healing.
- Avoid the pitfalls of inappropriate communication.
- Receive more appreciation from those in your care.
DVD with 41-minute video program (plus a 30-minute abridged version)
96-page Leader Guide
3 audience handouts (with permission to reprint)
More details about The Medicine of Compassion
The Medicine of Compassion can be used by all health care educators to show the central elements of the “art” of medicine; compassion, listening, and communication. The multiple patient video clips are an excellent way to illustrate these key points. In our fast paced, high tech health care system we must be reminded that health care is about people and relationships. Bravo!
Lanyard K. Dial, M.D.
Associate Professor of Family Medicine, UCLA School of Medicine
Medical Director, Ventura County Medical Center
I love the way this video gives a clear organization to the elements of compassion. The hunger for the human touch is well demonstrated and the family healing segment is very poignant. The pace and feeling of the video is just right, and the instruction is clear – beautiful work!
Anthony A. Allina, M.D. Internal Medicine and Family Practice
Unequivocally, The Medicine of Compassion will deepen staff awareness of our patients’ needs. Examples of staff and patient interaction throughout the film clearly illustrate the keys to skillful and sensitive communication. Implementing these skills will enhance our professionalism and make us better human beings at the same time.
Rev. Kevin Jones, M.Div., Director, Spiritual Care And Education
Sharp Chula Vista Medical Center
This video will be a great help for people in the health care profession to communicate with patients and their families and friends. I strongly believe that using these skills in communication greatly assists the healing process.
Tokie Shynk, RN, MHA, Director of Critical Care Services
Santa Barbara Cottage Hospital
Your film is very much needed and will be a great asset to any health care training program. When I became ill with cancer I learned what it was like to be treated as a disease and not a person. Your lessons in empathy are an excellent way to ensure that practitioners are more aware of the impact that their behavior has on healing.
Judy Mahoney, Ph.D., Psychologist
University of California, Irvine College of Medicine
Terrific! For the first time compassion is presented as a skill which any health care professional can learn.
Jane Metiu, RN, MSN, Professor of Nursing, Santa Barbara City College
A valuable tool for any educator in health care. The principles shown are powerful. I have consistently seen my students’ lives transformed by putting such compassion into action. Not only does this benefit their professional lives in the field of health care, it also improves their relationships with friends and family.
Paula Bruice, Ph.D. Senior Professor, Dept. of Chemistry and Biochemistry, University of California, Santa Barbara
Throughout history, compassion, caring, and love have been the foundation of healing. Without them, medical science and technology are inadequate. The Medicine of Compassion reminds us that these factors remain crucial in healthcare, as the greatest healers have always known.
Larry Dossey, MD. Author: Reinventing Medicine and Healing Words
Barbara Dossey, PhD, RN Author: Florence Nightingale: Mystic, Visionary, Healer and Holistic Nursing: A Handbook For Practice
A great video for those who are just starting out in health care – and an excellent training tool for instructors who want to encourage compassion. The art of conveying compassion to patients is clearly shown as a practical, learnable skill.
Anna Bissell, Clinical Manager, Oncology Unit
Santa Barbara Cottage Hospital
Volume II: Compassion in Action
Being Effective in Emotionally Difficult Conversations.
How to treat patients with compassion under difficult circumstances.
Your audience members learn to:
- Turn a difficult conversation into a discovery conversation.
- Identify three layers of a difficult conversation and find clues to a solution.
- Recognize the pivotal moments when conversations can turn around.
- Build strong caregiver-patient partnerships despite the difficulties.
- Engage in difficult situations with confidence.
DVD with 45-minute video program in 12 chapters
128-page Leader Guide
3 audience handouts (with permission to reprint)
More details about Compassion in Action
“I am still receiving rave reviews from nurses, social workers, and first responders.”
Françoise Mathieu, M.Ed., CCC. Author: The Compassion Fatigue WorkbookCompassion Fatigue Solutions Inc.
Nothing is more important than the human connection between the patient and caregiver. This video shows step-by-step how to give compassion even in difficult situations. Congratulations on a job well done, I think it’s terrific.
Doug Stone, Harvard Negotiation Project
author: Difficult Conversations: How to Discuss What Matters Most
I love this video! It’s a wonderful, candid example of compassion at work in a variety of health care settings. It shows the humanity and joy we can find – even in the tougher situations – if we approach them in the right way.
Abbey Gaske, M.D., Urology Group of Southern California
“There is both an Art and a Science in providing health care to those who suffer. This series illustrates and enlightens providers though its unique training – showing that compassion is the feelings and actions of being present with the sufferer; and suffering with them. This (video) series would enlighten not only physicians and nurses, but has a place as a cornerstone of education and training for the entire multi-disciplinary team including students, management, and Hospital Trustees alike.”
P.J. Woods, PhD, MBA, RN Assistant Professor,
University of New Mexico College of Nursing
Compassion in Action is a beautiful, practical demonstration of how to infuse difficult conversations with love.
Candace Pert, Ph.D. Neuroscience Research; author of Molecules of Emotion and Everything You Need to Know to Feel Go(o)d
A wonderful follow up to The Medicine of Compassion. It stimulates a discussion on more complex situations where demonstrating compassion can be difficult.
Craig Luzinski, RN, MSN, CHE, Chief Nursing Officer
Poudre Valley Hospital, Fort Collins, CO
Incredibly helpful! I was truly amazed and inspired by the nurses and MDs, and their dedication and compassion. This DVD is an excellent teaching resource!
Jan Anderson, RN, MSN, Director
Santa Barbara City College Associate Degree Nursing Program
What is so special and valuable about this video is seeing actual spontaneous reactions in real-time. They demonstrate and inspire the art of being present and observant.
Louise Sipos, RN, Patient Representative, Good Samaritan Hospital, Los Angeles
The sense of revelation that I and my colleagues had while watching this video – what a learning experience! I was moved to tears by one particular scene. I hope all new caregivers see this video, to see the ideal applied to the real. I wish all experienced caregivers could see it to be reminded of why we do what we do – to give LOVE where it is needed most.
Charlotte Dullea, RN Subacute Unit
Goleta Valley Cottage Hospital
Compassion is often forgotten in the skill driven curriculums of nursing schools. This program brings some much-needed attention to the core of nursing. The scenarios were informative and the nurses were very genuine! Thank you for providing quality programs for nurses from every generation.
Joleen Marrufo, Clinical Educator, Parkview Medical Center, Pueblo, CO
An insightful look at experts delivering emotionally supportive care to very difficult patients. A clear demonstration of the need for, and value of, compassion in health care.
Anthony Allina, M.D. Internal Medicine and Family Practice
We live in an imperfect world, and this video helps us explore the complexities of forming compassionate relationships with our patients. Karen and Simon Fox have truly captured the nature of compassion.
Elliott Ring RN Ph.D. Director of Organizational Effectiveness
Parkview Medical Center, Pueblo, CO
This is a compassionate training for all of us who long to know ‘what to say’ or ‘what to do’ when a loved one is suffering. It is an antidote for the sense of alienation and isolation we all feel at life’s toughest times – whether we are the caregiver or the care receiver. Karen Fox’s gentle and insightful teaching is the model of compassion that any caregiver might hope to replicate.
The Rev. Anne S. Howard
Executive Director, The Beatitudes Society
The Lakota elders spoke of things being ‘…in a good way.’ The DVD, Compassion in Action, calls the hearts of those of us who serve to keep true to such a path. When good science and compassion marry, we shall see humanity take steps toward the high calling God breathed into us at our birth. Your work has encouraged mine that this may be so. Thank you.
Fr. Jon-Stephen Hedges, St. Athanasius Orthodox Church
Board Certified Crisis Chaplain & Trauma Responder
Volume III: Oxygen for Caregivers
Guarding Against Burnout, Sustaining Compassion.
The practices and perspectives that experienced professionals use to safeguard their quality of life and capacity to care to treat patients with compassion under difficult circumstances.
- Apply three principles of resilience that reduce the risk of burnout.
- Make crucial distinctions between six occupational hazards that endanger caregiver wellness.
- Consider new perspectives on how others successfully cope with stress.
- Recognize personal early warning signs of compassion fatigue and vicarious trauma.
- Incorporate lifestyle strategies and tactics that are known antidotes to burnout.
- Self-evaluate and make better self-care choices.
- Develop a customized wellness plan.
1. DVD includes the 35-minute video program plus five video clips.
2. CD includes:
- 72-page Workbook for participants (with permission to copy)
- 76-page Leader Guide for instructors (a train-the-trainer program with formats for three one-hour sessions)
- 40 PowerPoint slides
More details about Oxygen for Caregivers
Paul S. Auerbach, MD, MS, FACEP, FAWM
Redlich Family Professor of Surgery, Division of Emergency Medicine
Stanford University School of Medicine
These resources are beautifully created and remind us of the importance of self-care. The videos and workbooks provide wonderful tools for all healthcare professionals as they continue their commitment in the sacred work of caring for people with serious illness/traumatic injuries and their families.
Pam Malloy, RN, MN, FPCN
End-of-life Nursing Education Consortium (ELNEC)
American Association of Colleges of Nursing (AACN)
Oxygen for Caregivers was a runaway success when it premiered recently at our Care4You compassion fatigue conference. I am still receiving rave reviews from nurses, social workers, and first responders. Oxygen for Caregivers is a highly useful, much needed resource.
Françoise Mathieu, M.Ed., CCC.
Author: The Compassion Fatigue Workbook
Compassion Fatigue Solutions Inc.
This remarkable program, Oxygen for Caregivers, provides wonderful, unrehearsed and non-prescriptive insights from our colleagues who have successfully coped with stress for decades. I highly recommend it.
David Chernof, MD, FACP,
David Geffen UCLA School of Medicine
Oxygen for Caregivers is so well done, so pertinent, so good. Thank you for doing it. I’m totally impressed with what you have accomplished. Adventures in Caring is a wonderful asset in this community and in the world. You are helping to change it for the better.
Charles Zimmer, first Executive Director, Hospice of Santa Barbara
Simply listening to the wisdom this video speaks is a gift. It comes at a time when we all will need it more than ever. It offers a comfort that we are not alone in feelings of burnout as well as providing a confident approach to addressing the healing necessary for the provider to give the most inspired parts of themselves to their patients.
Julie Allen, MD, OB-Gyn Medical Resident, UC Davis
Oxygen for Caregivers is an exceptional program… it gives a systematic method of self reflection so that we can recognize burnout in ourselves and our colleagues and take important steps to heal. It gives pragmatic tips on how we can pay attention to early signs of burnout and address them constructively. This program helps us take better care of ourselves and better care of each other, so that we can provide better care for our patients.
Jason Prystowsky, MD, MPH, FACEP. Emergency physician, Santa Barbara Cottage Hospital
Medical Director, Santa Barbara City Fire Department
Medical Director, Doctors Without Walls–Santa Barbara Street Medicine
Highly useful for discussions by health professionals aimed at a pervasive problem: how to cope successfully with our own feelings while we serve as steady beacons and sources of comfort for others? Kudos to “Adventures in Caring” for making these concerns visible so that we can discuss this more fully, and become even more effective caregivers and more satisfied people.
Richard J. Steckel, M.D.
Such a healing balm you have offered we happy few so blessed to serve, so often wounded on the field. I shall tuck it in my heart and in my go bag.
Fr. Jon Hedges, Santa Barbara Sheriff’s Chaplain
COSB Mental Health ACT Team
Oxygen for Caregivers will spark important conversations about the wellbeing of those on the frontlines of healthcare. These conversations and resulting efforts to attend to self-care needs can certainly improve the quality and safety of care, as well as, enhance the patient experience.
Christina Thielst, FACHE, Vice President
TOWER, a patient experience consulting group
It kept me riveted for the entire program. The variety and sincerity of those interviewed, and the broad range of issues and experiences, from hospice to firefighters, from doctors and nurses to search & rescue workers, drew me in immediately. Best of all, the not overly complicated nor overly simplistic presentation of Connection Concepts was useful and clear. I think it’s a terrific video.
Ann Bennett, Director and Founder
Family Opportunity Center, Santa Barbara
Oxygen for Caregivers is a true gift for all of those who work in a helping field. It is a simple and thoughtfully crafted message that illuminates the profound need for self-care and self-compassion as the core principles for assisting others.
Jeffrey S. Bucholtz, President
San Diego Domestic Violence Council
Working in hospitals for the past 25 years, I see on a daily basis how caring and compassionate staff feel increasingly depleted due to the various competing demands of their work. Oxygen for Caregivers is like a breath of fresh air. It is a comprehensive program filled with practical strategies and focused activities designed for helpers to reconnect with others and themselves.
Diana Tikasz, MSW RSW
Hospital Social Worker and Compassion Fatigue Specialist, Ontario, Canada
This was my first time presenting a session on self-care. The Oxygen for Caregivers video made it so easy to do—it made the topic visible. As a result, my group immediately engaged in a spirited, insightful, and healthy dialogue. It was a refreshing experience for all.
Rebekah “Beka” Riemer, RN, CCRN, Intensive Care Unit
Providence Little Company of Mary Medical Center Torrance
Three-volume set: $922.25 (15% discount)
Order here or Call 1-800-833-5678
Benefits your organization can expect from the Cultivating Compassion series:
- Improved patient satisfaction scores
- Better staff performance and job satisfaction
- Marked improvement in staff morale and teamwork
- Reduced turnover and the retention of your best people
- Improved patient safety
- Rapid service recovery when things go wrong
- Conservation of organizational resources
- Less absenteeism
- Reduced risk of litigation
- Better word-of-mouth about your organization
For the instructor:
- You get a crucial conversation started in a non-threatening way.
- Your team will remember that you care about them, professionally and personally.
- Your presentation will inspire and make a lasting difference in the quality of life for those you work with or teach, as well as those they serve.