Communicating with Compassion

How to Communicate in Ways that Ease the Pain and Lift the Spirit

In this inspiring, best-selling video Karen Fox and her team show how to treat the sick, injured, and dying with compassion. They demonstrate the four things that must happen in conversation for a person who is suffering to experience compassion. These are the fundamental skills needed to build a bridge to the other person’s world, to get compassion across, in such a way that he or she now realizes that you care. Karen and her team vividly demonstrate, with beauty and humor, and in real life situations, how anyone can learn to empower, encourage, bring hope, and lift the spirit.

“As I reflect on the widespread need in our frantic, fractured society for people with a healing touch, I cherish a fervent hope that this resource will become available to the countless people who could use it to learn how to enhance their caring attitudes and skills.”

Howard Clinebell, Ph.D., Emeritus Professor, Pastoral Psychology & Counseling Claremont School of Theology

Excerpts from “Communicating with Compassion”

“Communicating with Compassion develops the skills of supportive presence needed by lay volunteer and clergy alike. It is a complete package, educationally sound and stimulating to use. This one is a keeper!”

Rev. Faye Hogan, St. Paul’s Episcopal Church, Ventura

“Your video touches both the head and the heart. It flows and the teaching points are made so naturally. I cried at several places. Thank you for an effective and beautiful video.”

Elizabeth Wu, Management Development, Kaiser Permanente

“The best educational resource I have ever seen for teaching compassion. It’s inspiring, and shows exactly how to give the psychosocial support that patients need. Everyone in the health professions should see this video.”

Paula Yurkanis Bruice, Ph.D., Senior Chemistry Professor
University of California, Santa Barbara


“An artistic and uplifting video that gives us the tools to enhance the lives of those who are suffering, from whatever cause.”

Robert A. Reid, M.D., President
California Medical Association


“I was impressed by how the film spoke to such a wide variety of people. Students and nurses aids easily understand the material, yet medical doctors also find it valuable.”

Dr. Richard Brand, Assistant Dean
Washington University School of Medicine


“Anyone who wants to increase their ability to communicate with compassion, empathy and caring, will benefit from this video. Communicating with Compassion is a special blend of practical know-how and sensitivity to the unique needs of individuals who are ill. It is a “must see” for all health care providers.”

Judith G. Berg, R.N., Senior Vice President,
Cottage Health System


“Communicating with Compassion is by far the best teaching tool I could use in the area of listening and communication skills. Thank you for your great effort to teach us all that compassion is the key element to a healing encounter.”

Dana VanderMey, R.N., Supervisor of Parish Nurses
Saint Francis Medical Center


“A genuinely touching piece of work – it goes right to the heart. I have all staff view it on a regular basis and prn in times of stress or despair. This video is a powerful reminder of the human component in patient care.”

Liz Duffy, R.N., Nurse Manager, Medical Intensive Care Unit
The Reading Hospital and Medical Center


“When I saw Communicating with Compassion it was love at first sight. I use it with new trainees and at monthly in-service meetings. This video is an education for the heart as well as the head.”

Timothy Larson, former Coordinator of Volunteers
Hospice of Santa Barbara


“This video is one of the most outstanding training tools for staff and volunteers that I have ever seen. I know I’ll be using it often.”

Pat Wheatley, Director Senior Services, Goleta Valley Cottage Hospital


“All of the volunteers, nurses, administrators, and chaplains I have shown your video to, found it very valuable. It is now a part of the annual orientation for all of my volunteers. And the Leader Guide is gold — it gave me everything I needed to lead a first-class learning session.”

Sandi Knowles, Director of Volunteers, Twin Cities Community Hospital


“I have been very touched by the compassion and humanity conveyed by your video. It is appropriate for anyone who works with schools, churches, health agencies, youth groups or families.”

Betty Krause, President, Ventura County Volunteer Coordinators Council

How do we teach compassion?

karenSimonAccording to Karen and Simon Fox, the best way to teach compassion is not to instruct but to inspire through real-life examples. The Adventures in Caring volunteers have learned their skills by serving others, and the camera follows them into real situations, real challenges, and real emotions.

The video shows how compassion forms a bridge between the two very different worlds: the world of the healthy volunteer and the anxious, uncertain world of someone who is suffering.

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This program includes:

  • 35-minute video. Documentary-style production, original musical score and powerful real-life scenes guaranteed to inspire your audience and stimulate a deeply meaningful conversation.
  • 96-page Leader Guide with class formats for a 90-minute session or a 3-hour workshop. Includes discussion questions, class exercises, and video index with teaching points for each scene, plus expert facilitator tips on how to get the most out of your group dialogue.
  • Handouts for your audience are formatted for easy copying. Three pages with definitions and summaries of the four core principles demonstrated in the video.

“I applaud your efforts to teach volunteers how to interact with people who are suffering… I did view the video and the program is obviously a labor of love on your part… I am sharing your work with my staff, especially those involved in finding ways for young people to serve their community and fellow citizens.”.

Colin L. Powell, General, U.S. Army
Chairman, America’s Promise

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Next video: Compassion in Action